Provogue India — Bag Quality not good torn within 1yr

I have purchased new Provogue bag through Flipkart, The bag has 1 year warranty.

Within normal use, its stiches /threads and joints are torned and breaked.
I think this bag is faulty or any defects.

It has been in warranty since I purchased on 16Sept 2022 so I need replacement or refund for it.

But whenever I try to contact customer care their number is out of service.
Pls Support ASAP.
My contact number [protected]