Comments
We had registered for free offers for duffel Bag etc on online payment of
Rs 299/= thro HDFC Bank. on[protected] no.s ) and on[protected] no.)
We are yet to receive the items at the address mentioned
Sp Rajah[protected]
[protected]@gmail.com
Rs 299/= thro HDFC Bank. on[protected] no.s ) and on[protected] no.)
We are yet to receive the items at the address mentioned
Sp Rajah[protected]
[protected]@gmail.com
I was opening a FD in my hdfc bank account and then after the transaction was completed, there was a flash ad on the HDFC site, for provougue offer.
I bought a provogue duffle bag for rs 299 by doing net banking payment from HDFC bank.
This all happend on 25 nov 2016.
And then i get a email from provogue, that the product will be delivered in 28 working days.
Till now the status in provogue site gives me the same status as was on the day of order.
It is already 28 days and still i don't get the courier. Also i raised a complaint in provogue website, but no replies.
I hold both HDFC ban and provogue india responsible for this cheating.
Why HDFC bank shows this ad. in their website.
Still if you do some transaction this ad. pops up.
Here is the email content i got.
Thanks for visiting provogue.com.Your Order will be delivered in next 28 working days. You will receive a mail with courier details once the order is dispatched. For sharing your complaints Click Here or call us on[protected] between 10.00 AM to 6.30 PM (Monday to Friday). Except Public Holiday
Your Order #[protected]placed on November 25, 2016 2:16:46 PM IST)
So here's a quick reminder of what you ordered.
Item Image Item Sku Qty Subtotal
Canvas duffle bag Canvas duffle bag 104332-EA-310-F 1 Rs.1, 999
Subtotal Rs.1, 999
Shipping & Handling Rs.299
Discount (hdfcfd16) -Rs.1, 999
Grand Total Rs.299
I bought a provogue duffle bag for rs 299 by doing net banking payment from HDFC bank.
This all happend on 25 nov 2016.
And then i get a email from provogue, that the product will be delivered in 28 working days.
Till now the status in provogue site gives me the same status as was on the day of order.
It is already 28 days and still i don't get the courier. Also i raised a complaint in provogue website, but no replies.
I hold both HDFC ban and provogue india responsible for this cheating.
Why HDFC bank shows this ad. in their website.
Still if you do some transaction this ad. pops up.
Here is the email content i got.
Thanks for visiting provogue.com.Your Order will be delivered in next 28 working days. You will receive a mail with courier details once the order is dispatched. For sharing your complaints Click Here or call us on[protected] between 10.00 AM to 6.30 PM (Monday to Friday). Except Public Holiday
Your Order #[protected]placed on November 25, 2016 2:16:46 PM IST)
So here's a quick reminder of what you ordered.
Item Image Item Sku Qty Subtotal
Canvas duffle bag Canvas duffle bag 104332-EA-310-F 1 Rs.1, 999
Subtotal Rs.1, 999
Shipping & Handling Rs.299
Discount (hdfcfd16) -Rs.1, 999
Grand Total Rs.299
24%
Complaints
877
Pending
0
Resolved
209
+91 22 4045 4100
105/106, Provogue House, 1st Floor, Andheri (W), Mumbai, Maharashtra, India - 400053
View all Provogue India contact information
We would require some of your details to check this on our end. Kindly write to us from registered email ID at [protected]@hdfcbank.com with your customer Id/ 14 digit account no., issue details and registered contact number, mentioning Reference Id TTU12121697 in the subject line for us to assist you better.
-Bejoy
HDFC Bank Customer Assistance