Provogue India — Ordered watch through hdfc not delivered.

Address:Thane, Maharashtra, 302017
Website:www.provogue.com/hdfcbank

I have ordered a watch from Provogue having order no.[protected] on 2nd january 20160. My watch was yet not delivered. But when i am checking the status of my watch it was showing "completed". When I contacted to Gojavas from whom you have couriered my order, they said that your ordered should not be delivered to you due to consigner instruction. I have contacted the provogue customer support and they told me that courier company was unable to deliver your order. Now I want to know that why my order was not delivered yet. Nor customer care team of provogue was contacting me about my issue.
Was this information helpful?
No (0)
Yes (0)
Provogue India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

We came across your concern and reviewed it. We'd request you to share your awb number with us so that we can get it checked at our end for the exact reasons of it not delivered. You may also share the details with us at [protected]@gojavas.com.

Regards,
Team gojavas

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Provogue India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    24%
    Complaints
    877
    Pending
    0
    Resolved
    209
    Provogue India Phone
    +91 22 4045 4100
    Provogue India Address
    105/106, Provogue House, 1st Floor, Andheri (W), Mumbai, Maharashtra, India - 400053
    View all Provogue India contact information