Provogue India — Return of products and refund

pmkumar

from Taliparamba, Kerala

Address:	Mumbai City, Maharashtra, 500041
Website:	www.provogue.com

Hi Sir,
I order cloths from Provogue online shopping. They done courier with wrong sizes of trouser.To Retrun back the package we need to take "customer care at[protected] to open a return authorization request" this phone number we can never contact with customer care people. And other phone number is[protected] will never work. how to return?

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Provogue India customer support has been notified about the posted complaint.

Feb 01, 2017

Updated by pmkumar Hi Sir,
order no:[protected]
The return courier bill amount maximum 100 rupees only to the customer. what is this ? how can government given permision to such company without having return facitility. But price is costing more than 400 + for the return the items.
This is very worst way to handling the customer in general. please take action action

Feb 01, 2017

Updated by pmkumar Hi Sir,
order[protected]
No proper customer care to talk about the issues. "Please call our customer care at[protected] to open a return authorization request" we can never talk with customer care team because the call will disconnect after 5 mins.
This is ridiculous on the maintaining of the website, return policy, customer care.
Please take action

Feb 01, 2017

Updated by pmkumar Hi Sir,
order no:[protected]

I booked for 4 items and invoice had generated and charged for 4 items.
but when the delivery happened they given only 3 items and missing one item.
to check with this with customer care was disgusting and no repsonse, unable to connect with customer care on[protected]. please take necessary action on this company immediatly