Purnima Sen — Detection of money with out renewal of internet connection from my prepaid cell no [protected]

Address:

Ludhiana, Punjab

Dear sir 26. 7. 2015
We need back our recharge money which has been deducted by air tel with out our concern. It has been happen many times not with me but with other customers also. May be as a company your intention is good for customer but service has a big fault.
We have your prepaid no [protected] since many years. We taken net in month of may for one month only no renewal has been ask from air tel to us and money has been deducted today rs 298. While we put the money to recharge our phone. I need a solution immediately or i have to go whataps to inform this cheating to my group how the customer has been cheated with out his concern by air tel