Racold — 35 Ltrs Geyser not working

Address:

3151 Sobha Palm Court Yelhanka Bangaloer 560064

Hi we purchased Racold Geyser 35 ltrs on 1/2/23 Invoive no 4291 from New Sagar Electricals BVK Iyengar Road Bnagalore 560053.
we got the installation done by Racold Service team via servcie no [protected].
However the Geyser stopped working from last week & raised Complaint on the Racold Toll free - service no [protected] on 5/5/23. we have been reaching out to the customer service team as no one has visited yet to attend the complaint with no Vain.
Racold has a brand we are using for last 3 decades & this is the first time with such bad Cutomer service. woukld appreciate of the service complaint is attended immediately.