[Resolved] Racold — Compliant no. E/w 11311377 | |||
Sir, This is to inform you that I had brought a 1 lt, 4.5 kv water geyser of your company on 06/06/16, and I am sad to say that has stop functioning. I am disappointed that a product of such a reputed company is such a defective one. I called your call centers and after great great tiring efforts I was able to speak to one of your executive and logged my compliant (E/W[protected]. The assurance was given of a 48 hrs visit but after all my efforts though calls, whatsup, none of your concerned person has visited. I shock to see your behavior in the name of customer care. I request you to kindly give some response to my compliant as early as possible Was this information helpful? | |||
Jan 8, 2017 Complaint marked as Resolved Racold customer support has been notified about the posted complaint. Verified Support Sep 19, 2016 Racold Customer Care's response Dear Customer, We understand your disappointment and surely address this. Please share your contact details and your city sp that our team can get in touch with you shortly. For service related information call[protected] or register your complaint online by visiting www.racold.com in 3 simple steps 1. Go to SERVICE HUB, 2. Click on Services, 3. Click on Post a Complain Warm Regards, Team Racold Verified Support Sep 21, 2016 Racold Customer Care's response Dear Customer, We are awaiting your details. Kindly share the same for faster escalation of your issue. For service related information call[protected] or register your complaint online by visiting www.racold.com in 3 simple steps 1. Go to SERVICE HUB, 2. Click on Services, 3. Click on Post a Complain Warm Regards, Team Racold Verified Support Oct 03, 2016 Racold Customer Care's response Dear Customer, As we haven't received any update from you, we are considering this as closed. Feel free to get back to us for any further assistance. Warm Regards, Team Racold Verified Support Oct 20, 2016 Racold Customer Care's response Dear Customer, We understand that your issue has been resolved. Do let us know for any further assistance. Thank you. Warm Regards, Team Racold | |||
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+91 21 3567 4700
Gat No : 264/265/374/376, Chakan-Talegaon Road, Chakan, Maharashtra, India - 410501
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