[Resolved] Racold — Geyser heating problem

Shekar4789

Address:

Plot No 930 SKD NAGAR. Vansthalipuram, Forest view Residence

I was purchased 10 ltr Racold geyser inthe month of August 2020 and installed in the same month . after 2 months geyser not working (water Heatingproblems). Same issue I was raised complaint to your customer care. Technician come to my home and tested the geyser, told that some Heating problems is there due failure of of one of the tool.and he said that he will collect the tool from office and resolve the problem in 2 day. Science last 3 months we are waiting but your Technician not solved the problem.

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Aug 6, 2021

Complaint marked as Resolved

Racold customer support has been notified about the posted complaint.

Verified Support

Apr 14, 2021

Racold Customer Care's response Dear Customer,

I would like to assist you with your concern. Please share your complaint number, product details and registered contact number so that my team can get in touch with you. If you have not registered a complaint yet, please do the same online by clicking here: https://aristonservice.in/Racold_customer/.

For service related information, call[protected] / [protected] or you may send us a WhatsApp message on [protected] / [protected] or email us at customer.[protected]@racold.com

Regards,
Dipti