Racold Geyser — Manufacture/ Design defect in Eterno 2

Address:Hyderabad, Andhra Pradesh

The Eterno 2 model has a design defect where the heating element is coming in contact with the surface of tank, there is knocking sound once the geyser is switched on. I got the whole equipment replaced when I first had the problem, the replaced product has the same issue and has not been sorted yet by the Racold team. I hope prospective buyers to avoid this model.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

*I hope prospective buyers avoid this model.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Racold
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    350
    Pending
    0
    Resolved
    201
    Racold Phone
    +91 21 3567 4700
    Racold Address
    Gat No : 264/265/374/376, Chakan-Talegaon Road, Chakan, Maharashtra, India - 410501
    View all Racold contact information