[Resolved] Racold — Geyser not working

rasyadav

from Kolkata, West Bengal

Address:	Lucknow, Uttar Pradesh, 91
Website:	[email protected]

I have purchased a geyser eterno-2 (5 star) 2years back .it is not working properly . warm water is not coming . its heating system is not working. out coming of hot water is not proper . no indicater lights when plugged in to power socket . its heating system and coming out of warm water is not working . it is filled when connected to supply of water tap but no water comes out.

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Feb 16, 2017

Complaint marked as Resolved

Racold customer support has been notified about the posted complaint.

Verified Support

Jan 10, 2017

Racold Customer Care's response Dear rasyadav,

We understand your disappointment and would like to take this opportunity to address the same. Please share with us your complaint number and our team will get in touch with you shortly.

For service related information call[protected] or register your complaint online by visiting www.racold.com in 3 simple steps

1. Go to SERVICE HUB, 2. Click on Services, 3. Click on Post a Complain

Warm Regards,
Team Racold

Verified Support

Jan 10, 2017

Racold Customer Care's response Dear Kiritkumar,

We'll surely help you with this. Our concerned team shall get in touch with you at the earliest and get your issue resolved.

Warm Regards,
Team Racold

Verified Support

Jan 12, 2017

Racold Customer Care's response Dear rasyadav,

We are still awaiting your details. Kindly share the same as this will help us resolve your issue at the earliest.

For service related information call[protected] or register your complaint online by visiting www.racold.com in 3 simple steps

1. Go to SERVICE HUB, 2. Click on Services, 3. Click on Post a Complain

Warm Regards,
Team Racold

Verified Support

Jan 16, 2017

Racold Customer Care's response Dear rasyadav,

As we haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Warm Regards,
Team Racold

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Comments

Kiritkumar Zaveri

from Vadodara, Gujarat

Racold pronto was bought on 12-5-14 from royal electricals, ellora park, vadodara.Its body is leaking. Please get it attended as it is under 5 years warranty. My address is 270, Saurabh park, near Signet plaza, Subhanpura, Vadodara 390023.
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