[Resolved]  Racold — new installation

Address:SHAIK SUNNY Subhani Near HT Convent PONNUR ANDHRA PRADESH 522124

Dear team,

I have purchased a racold eternal swift water geyser from amazon on 14/07/2020, so far any technician turned up for installation even after several requests.

After lapsing of two months also, racold tele team is not responding and giving harsh reply by the support team member mr. srinivas, [protected].

Racold system is not allowing to track our service request, whenever we tried to check it is asking for a fresh complaint. Such a worst services we had never come across.

Complaint nos.

[protected], dated 24/07/2020 (Which is cancelled without showing resolution and information)

[protected], dated 17/08/2020

[protected], dated 28/08/2020

[protected], dated 09/09/2020

Regards

Shaik gows
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Aug 6, 2021
Complaint marked as Resolved 
Racold customer support has been notified about the posted complaint.
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Comments

Dear Customer,

Your feedback is valuable and I have shared the same with my team along with your details. They will get in touch with you as soon as possible. Request your patience.

Regards,
Dipti

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