Racold — No response from racold

Address:	Hyderabad, Andhra Pradesh, 500032
Website:	www.customercare.racold.com

We had installed racold geyser on 20 feb 2016. We had a problem so we complained the service provider came and said us that u will be facing this problem now and then u just have to push the button and your problem will be solved. We started doing the same. After few days the geyser caught fire and the false ceilling & trap door was almost burnt it also affected the next garment store. Also our business for the same day, immediately we complained the racold customer care & then we got the complain register no : es10323468, since then we have been following customer care, 1 week back i also spoke to their manager named mr. Sagar he promised, it would be done by evening or tomorrow morning. Every time we call its the same reply, but no technician has appeared till date... If this complain is been observed, plz take an action. Or else we have to take better action then this.