[Resolved] Racold — Not working

Prabhueaswari

Address:

1/ 75 Lakshminarayan Puram vandisolai Ooty the Nilgiris 643001

I purchase 2 lit instant water heater form M/S big shop Ooty . Six months back the water heater not working. So I made a complaint with dealer an the service person .
But nobody responded
Then I took the product to the dealer and handed over to him for repair . He kept the product do three months.
Last week he gave me water heater in same status
It was not rectified still it is not working
Complaint number which I registered
[protected]
[protected] dealer number Big shop Ooty

+1 photos

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Aug 6, 2021

Complaint marked as Resolved

Racold customer support has been notified about the posted complaint.

Verified Support

Jan 06, 2021

Racold Customer Care's response Dear Customer,

I would like to assist you with your concern. Please message your complaint number, product details and registered contact number so that my team can get in touch with you. If you have not registered a complaint yet, please do the same online by clicking here: https://aristonservice.in/Racold_customer/.

For service related information, call[protected] / [protected] or you may send us a WhatsApp message on [protected] / [protected] or email us at customer.[protected]@racold.com

Regards,
Dipti