[Resolved] Racold — the racold geyser is not, working from day-1 not sending service boy also

[email protected]

from Bengaluru, Karnataka

Address:

560087

Dear sir,
I have bought racold geyaser and it is not working from start of the day. The shop keeper send a person, and that person is installed but it is not powering on after he went. Then i called the racold customer care but there not attending the call when i write a mail no response. They have registered complaint no[protected], eventually they closed without responding and not sending a person. Please take action against to them. Thank you.

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Jul 2, 2018

Complaint marked as Resolved

Engineer attended and resolved the problem of resetting the overload button for my new geyser. Thanks for resolving.

Racold customer support has been notified about the posted complaint.

Jun 26, 2018

Updated by [email protected] Dont ever buy Racold geyser.

Verified Support

Jul 02, 2018

Racold Customer Care's response Dear Subbarao,

Sorry for the inconvenience you've faced. I have noted down your details and have escalated your issue to the concerned team. They shall get back to you as soon as possible. Appreciate your patience in the meantime.

Regards,
Kapil

Jul 02, 2018

Updated by [email protected] Thanks for follow up and resolving the issue. Now my new geyser is working fine after the engineer attended and reset the button inside the geyser.

Verified Support

Jul 02, 2018

Racold Customer Care's response Dear Subbarao,

I am glad that your issue has been resolved. You may write back to us for any further assistance. Have a great day ahead.

Regards,
Kapil