NO.64, DEFENCE COLONY, II STREET, MUTHAPUDUPET, IAF, Avadi, Chennai 55
Website:
www.racold.com/support
Racold water heater body got deformed. I raised a complaint in the racold website, but the person assigned called and said there is no spare body part available as only body has to be changed. and conveniently said to call after 4 months. exactly when the warranty expires.. . even after expiry theres no update on the complaint. I am not able to use the water heater as its outer body has deformed and sometimes makes a crackling sound when switched ON.
Was this information helpful?
No (0)
Yes (0)
Racold customer support has been notified about the posted complaint.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment