[Resolved]  Indian Railway Catering And Tourism Corporation — Inquiry regarding cancellation of railway e ticket

Dear Sir,
We the group of 7 people booked a ticket for september 21 to go goa from gorkhapur from credit card of City Bank, India in 4 people and 3 people. But me and my friend wants to cancel the ticket as we will be unable to go.. But the friend who booked the ticket is saying that of we cancel 2 ticket 1 from 4 group of people and 1 from 3 den we have to cancel the ticket of all 7.. and if 2 ticket will be cancelled only 40% will be refundable .and the money will come to your bank which we can consume only after purchasing things from credit card .. Is it true or not ? is it possible to cancel two ticket right now and will it effect our friends ticket too and how much of our money will be refundable ...
Sincerely Yours
Subharna Shrestha
Nepal
Thank You !
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Aug 14, 2020
Complaint marked as Resolved 
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    Nepal
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