[Resolved]  Reliance — Actual benefits not received till now

Address:

Kolkata, West Bengal

Respected Team I MR.ALAM HUSSEN an user of Reliance no [protected]. I have recharged my number with Rupees Fifty Two Rs-52/- via online using Reliance communication on 11th July 14 on 03:45 pm. As per the plan I was entitled to enjoy All Local calls at 1.2paisa per 2sec for 180 days.But after recharge I received a message from Reliance stating that Enjoy R2R 1.2paisa per 2sec n other 1.4paisa per 2sec for 90 days only.I call to 198 for support but they are unable to help me so I called to Appellate for this issue 2 times and they take 2 SR againts my problem. The SR number 1 is[protected] and the SR number 2 is[protected]. Finally they provide me 1.2 paisa per 2 sec for R2R and othr is 1.4 paisa per 2 sec for 180 days. Today is 21st July 2014, within this 10 days the company's high Authority to low label Authority are unable to provide me the actual benefits of RS 52/- as per updated on RCOM websites. The company also BAR my call to 198 and *333, Now I am unable to call 198/*333. For this Rs 52 I lost 79 or something rs to talk with Appellate but no proper JUSTICE find till now. I am requesting to Reliance Authority to provide me the actual benefits of 52/- that is all local call @ 1.2 paisa/2 sac for 180 days as per updated on websites and please allow my number to connect with 198/*333. "I think this company is worst service provider in India."