Reliance Broadband — Internet not working for 2 weeks

Address:Mohali, Punjab

Hi Its Amit Dhiman from House No. 137, Top Floor, Phase 6, Mohali, Punjab My Reliance ID is:[protected] My internet is not working from about 2 weeks. Sometime it works but for just few time and than stopped for uncertain time. I had submitted the complaint 5 days before. A guy cam who even don't know how to go into control panel. He struggled for 1 hour and gone just saying that your net will start after an hour because its shut down from their exchange. Seems funny...and as usual that never happened and its still not working. The problem is DSL light is blinking for 2 weeks so no net for me. I am using my phone net for working and its 5th pack I am using today which is more than the total I am paying for Reliance net. So is their any hope I will get it fixed? Or I have to find some other company like Airtel? Amit Dhiman
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Dear Amit,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Dear Amit,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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