[Resolved] Reliance Broadband — Lok adalat letter | |||||
Sir, I had been using Reliance broadband since 2011.In September15 I raised an online request cancel the services through customer care. Today I received an email from (RELIANCE <reli.zen.[protected]@gmail.com>;) to appear Lok Adalat for paying an outstanding bill of Rs 2741 at Pune. When I called customer care I got to know that the connection has been already terminated . I even made the payment to my account by cash through one ofthe Relinace web world outlets attached below is the invoice. Not sure on what to do now. Its not possible to appear for it. I dont have anybody in Pune to help on it as well. Any help on it greatly appreciated. It is really unfortunate to get a threatning email like this even though I have raised a request to discontinue with the service. My email address is : [protected]@gmail.com Was this information helpful? | |||||
Oct 16, 2016 Complaint marked as Resolved Verified Support Nov 06, 2015 Reliance Communications Customer Care's response Dear krishna, Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly. Regards, Reliance Communications | |||||
 4 Comments | |||||
Comments
Hi,
I had been using reliance data card till sept. 2015 when i requested for cancellation. The connected was cancelled in oct 2015 as per the records. I requested for cancellation on 15th sept after which my online account was immediately terminated and i could not pay the for sept. In sept end i moved to BERLIN after which i received another bill, the final one which was supposed to be on pro-rata basis but i was charged 67% of the bill amount though i used hardly 100MB. I made a complaint to which RELIANCE is still struggling to provide a legitimate reply and keeps on saying that we are looking in to you matter. Today i received an email from PUNE LEGAL SERVICE AUTHORITY with ref. "Pre-Litigation No LK/DEC 9850" and subject "Proposal of Reliance Communications Ltd, for presenting your dispute with regard to outstanding billing amount of 760 /- CAF No #[protected], MDN No # [protected]
before the Lok-Adalat.", asking me to be present on 12th DEC 2015. And to my surprise, this legal office is open on saturday after 1PM, kudos to RELIANCE.
1) I have sent numerous emails to RELIANCE regarding the issue which they have not yet resolved.
2) What sort of harassment policy is this where you don't provide quality service, don't improve the services even after numerous complaints, don't even provide a legitimate solution and still send such annoying emails?
3) Should we as customers do the same thing for such kind of harassment?
Need a solution right away.
Regards,
Piyush Upadhye
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I had been using reliance data card till sept. 2015 when i requested for cancellation. The connected was cancelled in oct 2015 as per the records. I requested for cancellation on 15th sept after which my online account was immediately terminated and i could not pay the for sept. In sept end i moved to BERLIN after which i received another bill, the final one which was supposed to be on pro-rata basis but i was charged 67% of the bill amount though i used hardly 100MB. I made a complaint to which RELIANCE is still struggling to provide a legitimate reply and keeps on saying that we are looking in to you matter. Today i received an email from PUNE LEGAL SERVICE AUTHORITY with ref. "Pre-Litigation No LK/DEC 9850" and subject "Proposal of Reliance Communications Ltd, for presenting your dispute with regard to outstanding billing amount of 760 /- CAF No #[protected], MDN No # [protected]
before the Lok-Adalat.", asking me to be present on 12th DEC 2015. And to my surprise, this legal office is open on saturday after 1PM, kudos to RELIANCE.
1) I have sent numerous emails to RELIANCE regarding the issue which they have not yet resolved.
2) What sort of harassment policy is this where you don't provide quality service, don't improve the services even after numerous complaints, don't even provide a legitimate solution and still send such annoying emails?
3) Should we as customers do the same thing for such kind of harassment?
Need a solution right away.
Regards,
Piyush Upadhye
Hi there,
how long does your team require to connect with customers?
Its been a week and no response from your team.
how long does your team require to connect with customers?
Its been a week and no response from your team.
hiii,
i would like to know what will happen if i fail to attend the lok adalat for outstanding bill payment.as i had a very bad experience with relience internet data card. i have been to store for many time related to speed issue. as i was been told that there some problem with the tower as this continued for more than a month. and every time i have been given excused from them. and now i have received the notice to be present at lok adalat. so what will happen if i don't attend the lok adalat?
i would like to know what will happen if i fail to attend the lok adalat for outstanding bill payment.as i had a very bad experience with relience internet data card. i have been to store for many time related to speed issue. as i was been told that there some problem with the tower as this continued for more than a month. and every time i have been given excused from them. and now i have received the notice to be present at lok adalat. so what will happen if i don't attend the lok adalat?
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what further details you need?I have submitted my details however no response.
Thanks,
Krishna