Reliance Broadband — Reliance not reliable

Address:

Chennai, Tamil Nadu

I made cheque payment of Rs1450 for new broadband connection on 14Mar15 to customer care executive Mr. Kajentran R (Ph: [protected]) who promised me that I will receive new connection on the next working day. I never got a new connection till today (06April15) but amount was deducted from my bank account. I called the executive and reliance customer care around 10 times to either provide new connection or refund my money but I just got false promises and all my efforts went in vain. Finally today they agreed to refund my money but not providing a proper date when I will receive the refund. Its totally pathetic customer service from reliance. Given my bill details below: Name : Anandaraman Vithyananthan Bill CAF number : [protected] Bill Date : 14 March 15 Cheque Amount :Rs. 1450/- (HDFC Bank) City : Chennai I request everyone not to use any of Reliance products or service. Thanks, Anand