Reliance Capital — Fake promises to sell insurance policy stating loan facility based on policy taken

Address:New Delhi, Delhi, 122001
Website:reliance capital

In Month of August I received a call from reliance capital advisor Mr Abhijeet stating that if I was interested in loan to which i said ok please advise the process ti which i was informed that i should take an insurance policy of 20thousand if i need a loan of 3Lac which is pre approved and process will immediately start after the policy starts.The rate of interest was 12.5% which was comparatively very good from markets rates.My policy was started from September 10 and till date i have not received my policy documents.
Based on this policy now it was time to start loan process .After so many calls and approach of a month I was able to discuss the issue with Mr Manish singla who again processed the file and after checking the status i was updated file was on hold due to stamped papers not ready so i was asked to pay 4% the loan value which comes up to 12000 rs .I transferred the amount to Mrs Sangita (Account department ) debit card through ATM on 14 Nov.later on after 10 days I received call from Reliance Faridabad office that loan is approved and sanctioned amount is 3lac 15 thousand .As 15K was more than the required i was asked to deposit this money to Reliance capital before they make transfer to me ..I again arranged the payment by 25Nov so that i receive the money on time.After so many chase up i received call From Mr Sandeep Lohia contact number [protected]on 25 dec stating NEFT has failed two times in my account so if i want the money last option is to issue bankers Cheque .Charges for Bankers cheque was again 3000rs.For This mr manish did the payment from his end.On 29 Dec he asked me to refund the payment made by him so he asked me to pay 3000+3000+4000(He need extra).Total 10K I again paid in the cacount of Mrs sangita on 3 Jan.Mr sandeep informed that cheque was sent to Mr Singla office on 7 Jan.SInce that day I am unable to reach Mr Manish.No Positive response from Mr Sandeep or manish.Please help to get the reply from any of the them.
During all the verification calls i was asked not to mention i have taken any policy or is reliance offering any loans .ALso till date i have not received any insurance policy documents but on their website i have a running policy going and i received msgs from reliance insurance

Mr Manish Singla-[protected]/[protected]/[protected]
Mr Sandeep Contact number-[protected]
Was this information helpful?
No (0)
Yes (0)
Feb 04, 2016
Updated by Albs
Still awaiting revert
Complaint comments 

Comments

Dear Sir,

We sincerely regret the inconvenience caused. We request you to kindly send us an email with your Policy number and current contact details at rlife.[protected]@relianceada.com with a brief description of the issue and a reference to this web post. Our Service team will quickly assist you with a response to your concerns.

Regards,
Reliance Life Insurance
Shared the details for policy but what about the money deposited in the name of Loan.Can you track the Mobile numbers given by me and advise are they reliance capital employees or not .

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Capital
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    162
    Pending
    0
    Resolved
    27
    Reliance Capital Phone
    +91 22 3047 9800
    Reliance Capital Address
    'H' Block,1st Floor, Dhirubhai Ambani Knowledge City, Navi Mumbai, Maharashtra, India - 400710
    View all Reliance Capital contact information