[Resolved]  Reliance Communications — 4g forced to upgrade and bill from 500 rent monthly to 2500 inr

Address:	600030
Website:	Reliance.com

My name is Arokia Doss & I have been using Reliance 3G data card for more than a year with the 3G dongle -Pro3_599_5GBDY5GBNGT at Rs 599. /- plan.

Reliance suddenly stated that the are changing the plan to 4G and kept bothering me with their mails to but the WiPod. finally they changed last month and I found out that without getting the 4G license in Tamil Nadu Reliance has sold their product to its customers & made the customers suffer without the data connection. Their services has become so bad & pathetic in this 3G to 4G data card change. I was forced to buy their 4G device stating that the CDMA plans would be stopped & the same plan what I had previously would be continued in the 4G WiPod as well. This was the promise provided by the Reliance team.

Once the product is acquired and plan has been changed now Reliance has silently placed a GB cap on the 4G plans stating that only a maximum of 10GB is available of all the plans for the 4GWiPod services. After this cap the WiPod would hard stop it seems and nothing will work. In spite not working we will be charged by Reliance for 4G on their own terms without the knowledge of customers like us...from 599 my current bill have increased to 2500 and the customer care is saying, you dont have a choice you used it and you have to pay. and cannot cancel the service till it is paid. and this month another 1300 is charged on the bill without using the 4G.