[Resolved] Reliance Communications — Bill raised without providing services further sending a legal notice to pay | |||||
I am subscriber of Reliance broadband subscriber ID[protected]. I am regular payer a bill within due time and connection was on post paid. Even though internet service was erratic every time either due to technical issues at server end or line connection issues in spite of that I stick to reliance for a quite long time. But at some point it was real test to my patience, even registering complaints multiple times connection wasn't restored for weeks. Finally fed up with service I initiated disconnection. Post disconnection, Even though I haven't availed any services throughout the month reliance raised invoice. Having not receiving any kind of services or any assistance reliance has raised bill. Today I am appalled that I was served a legal notice without any prior written notice or any sort of intimations. Firstly it was unfair to raise a bill to consumer without providing services. Secondly, How did they serve direct legal notice without any written notice or prior intimation or possible efforts to contact customer. Was this information helpful? | |||||
May 10, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Oct 25, 2016 Reliance Communications Customer Care's response Dear Meher, Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times. Regards, Reliance Communications | |||||
4 Comments | |||||
Comments
[protected] phono ported from vodafone to reliance in month of May 2016, port was rejected and no was kept abeyance with reliance communication still they not send to the mother network evenafter completion 150days so I am requesting you kindly send the number to mother network .thanking you
Reliance Communications Customer Care's response, Oct 24, 2016
Verified Support
Dear Kesiraju,
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
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+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
I am Darshil Vora, and i have lost my data card number for reliance 3 (ZTE)dongle.My email id is darshiljvora98.[protected]@gmail.com.Please help as soon as possible.I am giving the details below.
Model:AC2739
MEID:A000004E1FF336
RSN:RZTCDC[protected]
Regards,
Darshil Vora
Apologies! To assist you with your current concerns, please help us with the following details, at this link using a PC: http://bit.ly/1cmd6ds we assure you that we will get the same addressed and fixed on priority.
Regards,
Reliance Communications