[Resolved] Reliance Communications — Closure of postpaid connection | |||||
Dear Team, On 30th October, i have visited one of the outlet centre at Bowenpally (near 7 exact at bus stop) I requested for closure of my postpaid account # [protected] reason i have asked by them i have told i am not using this number since one month back. I wanted to close if there is no use. But these people not recommending for getting converted to prepaid connection instead of closing. Again person sitting in the counter taken complaint and forward to there customer care call centre. Again they have enquired for reason and also they have asking to get it converted to Prepaid connection. As a customer i have decided to close the connection. What is the issue of closing the issue without any further questions and queries? I have asked them what ever the billing amount is pending i have ready to pay. What else you Reliance Require from Customer. As Complaint forum please take strict action against such service provider. Regards, Arvind Kumar Contact me in case of further assistance to my email id - [protected]@rediffmail.com Was this information helpful? | |||||
Oct 14, 2016 Complaint marked as Resolved Verified Support Nov 02, 2015 Reliance Communications Customer Care's response Dear Arvind, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||||
Add a Comment | |||||
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Post your Comment