[Resolved] Reliance Communications — Complaining about mobile portability | |||
Dear Reliance Team, I congratulate you on successfully delivering pathetic and a disgraceful service to a new customer since 3 days now. Thanks to you guys that I'm without any contact number (sim not activated) thereby loosing on potential business for my company. My self Rajendra Khaire (mob - [protected]) was using Vodafone services for a long time now. Got a call from one of your field agent suggesting to port my number to reliance network. He informed me that I would be getting 4g speed, very strong network all over Maharashtra and a great plan as per my requirement. I was fascinated by the offer decided to port. Your agent gave me the sim and post which I kept following up with them for getting my number ported. They never picked up my call. After good 15 days I got lucky to speak to the field guy and literally requested him to do the needful. I received a message saying my services will resume my eod which till today hasn't. I have visited several times to your vasai east centre and the staff out there has literally torched me by saying it will happen in 3 hours, 7 hours 24 hours. Today they tell me that the sim card no has been misplaced by the field guy hence the matter is complicated. The field guy's no cannot be connected. All this while I'm without a mobile number. I deeply regret leaving Vodafone services today and now understand why they are superior than you guys. Most of your Customers are fed-up of your services. You guys have made a hostile situation for me. I expect a revert to this mail asap with a permanent solution or call me at [protected] Regards, Rajendra khaire [protected] Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
Very true, i found 2 videos helpful regarding RELIANCE CDMA service and what to do with CDMA handsets on youtube..
https://youtu.be/GAr4NlamxmI
https://youtu.be/lRfXSh-zOCA
https://youtu.be/GAr4NlamxmI
https://youtu.be/lRfXSh-zOCA
Dear Rajendra,
As per your telephonic conversation with our customer service associate, request you to visit any of our nearest Reliance Mobile Store for further assistance.
Regards,
Reliance Communications
As per your telephonic conversation with our customer service associate, request you to visit any of our nearest Reliance Mobile Store for further assistance.
Regards,
Reliance Communications
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We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications