[Resolved] Reliance Communications — Complaint due to very worst service-my dongle no.[protected]

Somasundaram Murugaiyan

from Coimbatore, Tamil Nadu

Address:	641037
Website:	www.rcom.co.in

It is continuation of my complaint on this forum on 17.09.2016,

As discussed with your customer support team, I have paid Rs.3164 today and received the acknowledgement also. At least now you can terminate this number since I don't want your very worst service.

M.Somasundaram

Please find the below mail which was happened on 17.09.2016.

I have purchased a reliance dongle with no.[protected]. This was taken with unlimited plan under 40 GB with Rs.999/- scheme. Without intimating to me it was converted to Rs.1000/- for 5GB plan. They have not sent any email/sms etc. I have already sent 13 email regarding this to reliance customer care id including Mr.Anil Ambani email id and TRAI id for terminating my dongle immediately and ready to pay Rs.1148/- since it was a bill for last two month to me. Already two times I have went to their direct reliance customer care office in 100 feet road, Coimbatore and they are not ready to provide any details. I request you to terminate this number immediately and confirm. I am ready to pay Rs.1148/- only even though I purchased a dongle for Rs.2800/- cost only on July 2016 end it is 100% lost to me.

M.Somasundaram,
Mobile no.[protected]
email id [protected]@rediffmail.com

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Nov 4, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2016

Reliance Communications Customer Care's response Dear Somasundaram,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications