[Resolved] Reliance Communications — Erratic signal strength | |||||
Date:[protected] Three or four months back i migrated from tata gsm to reliance gsm post paid connection. Right from the beginning the signal strength is not at all satifactory. Always, its feable signal for reception and transmitting the voice signals at my office and residence, leave about data, its only a show piece item to grab the innocent customers. We have complained 121 once or twice, there was no much improvement in the situation. For last 2 to 3 days, the signal strength is varying drastically, many a timesmy i phone shows any signal, this state prevails for hours together. Normally whenever reliance signal was week, aircell strong signal used appear on the mobile, this time its not. Now we feel that enough is enough. Now we are looking for porting my number to aircell/bsnl Regards, B. Madhusudan, mobile no. [protected] Res: plot no. 12, parimalanagar, kapra, Hyderabad 500062 Office : 19-71/4, rukminipuri, ecil, Hyderabd 500062 Was this information helpful? | |||||
Aug 9, 2021 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
Mr. Madhusudhan, The same problem persists with a lot of customers, including me who have opted for the 50% discounted Jalsa Talk Unlimited plan. The customer service executives don't have any answer to our problem, but coolly ask us to opt for MNP again to other network. On top of it, they still are adding new customers to the same plan.
I think this is a money spinner scheme hatched by the guys at Reliance.
Just for calculation sake, lets say they get 10 Lakh customers into this Jalsa Rs. 499 package.
They stand to make approx 500 x 10 Lakh = Rs. 50 Crores in just a month itself.
If they can keep us with them for 4 months, they stand to make about Rs. 200 Crores... a huge sum.
Then they can as well dump us.
It is pretty much clear that they are exploiting people.
I think this is a money spinner scheme hatched by the guys at Reliance.
Just for calculation sake, lets say they get 10 Lakh customers into this Jalsa Rs. 499 package.
They stand to make approx 500 x 10 Lakh = Rs. 50 Crores in just a month itself.
If they can keep us with them for 4 months, they stand to make about Rs. 200 Crores... a huge sum.
Then they can as well dump us.
It is pretty much clear that they are exploiting people.
Dear Madhusudhan,
Our customer service team has been trying to get in touch with you on the above mentioned number, however, there was no response from your end. Hence, request you to share an alternate contact number or a preferable time here using a PC: http://bit.ly/1cmd6ds so that we can successfully contact you to address your concerns.
Cheers,
Reliance Communications
Our customer service team has been trying to get in touch with you on the above mentioned number, however, there was no response from your end. Hence, request you to share an alternate contact number or a preferable time here using a PC: http://bit.ly/1cmd6ds so that we can successfully contact you to address your concerns.
Cheers,
Reliance Communications
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We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications