[Resolved]  Reliance Communications — Escalation

Address:Gautam Buddh Nagar, Uttar Pradesh

This is *Kunal Bharti Mob No [protected], Port Cd RD729691 Valid till
8-aug-2015, * few months back when i was using *Tata *service, *Reliance *called
me up said *Port *your no with *Reliace *we will give you best plan in
which you only have to pay *1700rs advance for 3 months rental in which
your local & std will be free along with free sms, *at that time we *PORT
FIVE no from TATA to RELIANCE no.s ** [protected], [protected], 935***4343,
9313***949, 9015***949 * *now after 3month Reliance automaticlty change my
plan of **1700rs advance rental to 899rs plan in which i have to pay 899 +
tax every month, seriouly this is insane you guys playing with us ... i
am sick n tired of calling costumer care they don't understand english most
of the time they hangup on me at last i have write a mail, **comon you guys
into service industry, costumer will go to provider who give best n
cheaper plan with good service ... if this is happens we have switch from
Reliance aswell, ok listen today i got a call on Airtel no that to PORT
with Reliance we will give you best plan like 451 rs every month and your
local & std will be free along with 1gb internet data ... this shows that
you ertertaining on new costumer and once client get old throw them **like
garbage and change their plan with out any prior notice *

*Moto of **emailing you people is give me my old plan of 1700 advance
rental or give 451 plan ? either one ...IF RELIANCE CAN NOT GIVE ME ONE OF
THESE PLAN SORRY THEN I HAVE SWITCH FROM RELIANCE ALSO I HAVE GOT THE POTE
CODE NO RD 729691 VALID TILL 8-AUG-2015*
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Oct 16, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jul 28, 2015
Reliance Communications Customer Care's response
Dear Kunal,

We are sorry, if we were the reason behind your dissatisfaction. We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Verified Support
Aug 04, 2015
Reliance Communications Customer Care's response
Dear Kunal,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Regards,
Reliance Communications
Complaint comments 

Comments

not recevie a single call from your side...
i want someone to call me ...to brife me about thats going on in my a/c...
seriously Reliance i will not suggest people to go with Reliance any more after this ./... NO RESPONSE YET...PISSED OFF WITH RELIANCE >_
no response yet...its very iritating

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