[Resolved] Reliance Communications — Loss of 2gb data and calls pack on 4g sim upgrade

sheelu lohiya

from Gurgaon, Haryana

Address:

New Delhi, Delhi, 110070

I had about 2GB data a day back and as a new 3G customer had All Reliance calls at 10p/min, Others at 30p/min for 180 days as starting on 13/06/2016
But lost all 2GB data and call pack after upgrading my sim to 4G.
My colleagues of Airtel hadn't any loss on free upgrade SIM and in the same faith for reliance had upgraded my sim.
Please revert back my data pack of about 2GB and calls pack and revert back my sim to 3G if same can't be continued on 4G. All other companies as Airtel continue the same services on upgrade SIM. Reliance too should keep faith.

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Oct 28, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2016

Reliance Communications Customer Care's response Dear Sheelu,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications