Reliance Communications — Misguided | |||||
Hi I am new customer of reliance. My name is subrata ganguly. mobile number [protected]. 1st I was Tata docomo customer but one of reliance marketing team called me and convinced me to change the network. But unfortunately she misguided me. She told me there will be no roaming charges if I call and stay within west bengal. So I travelled some part of west bengal and used your service. But the reality was different that I came to know when I got my 1st bill. There were huge roaming charges and my bill is Rs 652. Because of their untrained staffs who misguided me. So as it was their fault I am not going to pay my roaming charges. My request please do check and wave off my roaming charges. Thanks you Regards Subrata Was this information helpful? | |||||
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Reliance Communications customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Dear Subrata,
We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number here using a PC: http://on.fb.me/1lrvkq7 so that we can successfully contact you to address your concerns.
Regards,
Reliance Communications
We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number here using a PC: http://on.fb.me/1lrvkq7 so that we can successfully contact you to address your concerns.
Regards,
Reliance Communications
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We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications