[Resolved] Reliance Communications — Network Problem and service reliance 4G

cuteedeep

from Hosur, Tamil Nadu

Address:	462016
Website:	www.rcom.co.in

After changing from reliance CDMA to Reliance 4G services. We are not receiving proper network services. It take services of Tata DOCOMO & call cannot get connected. signals go away while talking call gets disconnected. When I tried to port to other service provider I was told that 3 months are not over. Again I am porting the service but on 1900 sms gets failed. Mobile No. [protected].

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Nov 27, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2016

Reliance Communications Customer Care's response Dear Deep,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Oct 17, 2016

Updated by cuteedeep After Complaint was made on consumer complaint i received a call on sunday evening that your issue will be resolved by monday evening by 5 pm. But it is strange and sorry state of affair that no action has been taken till now as of now no UPC code is getting generated by SMS 1900 PORT.

Verified Support

Oct 27, 2016

Reliance Communications Customer Care's response Dear Deep,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications