Reliance Communications — Non requested mnp & misplacing of sim. | |||||
Hi, My name is saif ali ghori. [protected], this no. Belongs to my friend, His info is name - ravi kumar jaiswal, Dob - 12/08/1993, Guardian - hiralal gupta, S/o - jiyalal jaiswal, Address - cen, 388, cement chawl, near muicipl school, dand-pada, khar (W), mum. 400052. As i was not having documents to purchase a new sim. So i asked my friend for help regarding to sim. He is a kind person so he helped me out. For a long time for nearly 3-4, i was using the sim. Before reliance it was airtel, but because of network issue, i switch to reliance, all the service were good, had no issues with the services. But on 23/05/2016 i got this message (Screenshot 1). After which i lost my network. But as i checked my phone, i came to knew i got call from [protected] on 18/05/2016 i do have a screenshot for that (Screenshot 2).& the conversation i had with ur representative.In that u can understand i did not passed the password. According to which u can not port the sim in another network. Its very important for me to get the no. Back. I kindly request u to look after the matter asap & react to the issue. Sir currently i am a job seeker. Hope u will understand my situation. & it is also important because i have added the same no.In my resume. If not taken any action, i would connect to social media & have to take help of respective police of mumbai. Was this information helpful? | |||||
Reliance Communications customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
Dear Saif,
We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number here using a PC: http://bit.ly/1cmd6ds so that we can successfully contact you to address your concerns.
Regards,
Reliance Communications
We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number here using a PC: http://bit.ly/1cmd6ds so that we can successfully contact you to address your concerns.
Regards,
Reliance Communications
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications