[Resolved] Reliance Communications — Outgoing service not activated for postpaid mnp number - [protected] | |||||
Hi, I do not get any response after writing email to below concern on Reliance customer care([protected]@relianceada.com), hence do not have any other option left to raise this concern here[ATTACHED - Email and Acknowledgement receipt]. I have requested MNP process from Tata Docomo post [protected] number to reliance post plan on 31 May, 2016 at PAVANASUTHA TELECOM Bangalore office. CAF no for this process is[protected]. Later, I have successfully completed tele-verification on 59059 number.Though, I received negative address verification and my outgoing service is barred. I spoke with PAVANASUTHA TELECOM agent, He respond some will approach you for verification. But no one approached me as of now. When I am dial on 59059 number - It says; i have already successfully verified number and also i am unable to approach 121 customer care to look about this. Currently, Previous service provider has also barred service and Reliance service is also barred since last 2 weeks. Please help me out in resolving this issue. Thanks, Saurabh [protected] Was this information helpful? | |||||
Aug 7, 2021 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. | |||||
 4 Comments | |||||
Comments
Hi,
Incoming service is working fine on [protected] mobile number. I do not carry any other mobile during my office hour(10 AM - 6:30 PM).
However alternative land line number [protected] and alternative mobile number [protected].
Regards,
Saurabh
Incoming service is working fine on [protected] mobile number. I do not carry any other mobile during my office hour(10 AM - 6:30 PM).
However alternative land line number [protected] and alternative mobile number [protected].
Regards,
Saurabh
Hi,
My issue became more worst than earlier. Currently phone is completely dead(Both incoming and outgoing service is barred).
I received email from Manish Gupta(Reliance Customer Care), Who respond me to approach on Reliance outlet with document and photograph.
I have already approached Reliance outlet more than 5-6 time, but there are no use of contacting with them. I tried to approach "Reliance outlet person- Kumar" over phone on [protected]. But he is not responding now.
I have used this number in several government offices, hotel and bank. Due Post-paid number blockage my day-today activity is badly affected.
Can you please help me out, If Reliance could not process MNP request then give me option to move on some other Tele-communication service provider and return my deposited Rs 300 to me.
Thanks in advance for your single point of help.
Regards,
Saurabh
My issue became more worst than earlier. Currently phone is completely dead(Both incoming and outgoing service is barred).
I received email from Manish Gupta(Reliance Customer Care), Who respond me to approach on Reliance outlet with document and photograph.
I have already approached Reliance outlet more than 5-6 time, but there are no use of contacting with them. I tried to approach "Reliance outlet person- Kumar" over phone on [protected]. But he is not responding now.
I have used this number in several government offices, hotel and bank. Due Post-paid number blockage my day-today activity is badly affected.
Can you please help me out, If Reliance could not process MNP request then give me option to move on some other Tele-communication service provider and return my deposited Rs 300 to me.
Thanks in advance for your single point of help.
Regards,
Saurabh
Dear Saurabh,
Our customer service team tried to reach you on the number provide to us but they couldn't successfully contact you. We request you to provide us with alternate contact details here, so that we can help you with your concern at the earliest.
Regards,
Reliance Communications
Our customer service team tried to reach you on the number provide to us but they couldn't successfully contact you. We request you to provide us with alternate contact details here, so that we can help you with your concern at the earliest.
Regards,
Reliance Communications
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We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
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Reliance Communications