[Resolved] Reliance Communications — Re: [t[protected]d9s050z3270135] | |||||
Re: [t[protected]d9s050z3270135] From: somasundaram on thu, 17 nov 2016 14:01:52 add to address book To: you & 7 others | see details Hi-given tat was over. What is the present status on this? M. Somasundaram Mobile no.[protected] From: "rcomappellate. Authoritytn" Sent: thu, 10 nov 2016 10:50:02 To: [protected]@rediffmail.com Subject: [t[protected]d9s050z3270135] Dear mr. Somasundaram, We acknowledge your email dated november 4, 2016 for your reliance netconnect+ number [protected] and regret the inconvenience caused. As per the telephonic conversation had with you on your alternate number [protected] today; regarding data card number termination and bill issue, the same has been addressed. As per the details checked in our records, currently services of your number have been terminated. We have registered your complaint regarding bill issue vide service request id :[protected] on november 10, 2016 at 10:43 am and the same will be resolved latest by 10:43 am november 17, 2016. Further, if you have any concern write back to us. We have made a note of your concern for services and take this as a feedback to improve our services to meet your expectations. Assuring you of our best services always. Thank you for choosing reliance. Regards, Appellate authority Tamil nadu You can contact us on [protected] from monday to saturday excluding national/ public holidays between 9.30 am to 6.30 pm or write to us at rcomappellateauthority. [protected]@relianceada.com with case id of previously registered complaint at customer care/ touchpoint — If you don't waive this amount and confirm me within two days i will file the case in coimbatore district consumer forum including your chairman name. M. Somasundaram Sent from rediffmailng on android From: "somasundaram" Sent: wed, 02 nov 2016 16:48:41 To: "datacard. [protected]@relianceada.com" Subject: re: request for closure of my reliance data card no. [protected] [t[protected]j7s010z3212466] Dear shweta-please refer my conversation, i am following for the termination this number from 03.09.2016 and as per your mail dated 20.10.2016 my number was terminated and no out standing (You can refer the attachment) but how rs.801/- bill raised. This is your side fault only and dont push me to take any legal action and asking compensation from reliance. You can close this immediatelty. Otherwise i will use this mail as a proof and file a case in consumer forum. Trai - you can wake up from sleeping now. You dont provide these email ids to the public. M. Somasundaram Was this information helpful? | |||||
Dec 25, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Nov 17, 2016 Reliance Communications Customer Care's response Dear Somasundaram, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support Nov 18, 2016 Reliance Communications Customer Care's response Dear Somasundaram, As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction. Cheers, Reliance Communications | |||||
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