[Resolved]  Reliance Communications — Reg ; refund of security deposit - my mobile no ; [protected], relationship no ;[protected],

Address:560040
Website:www.rcom.co.in/Rcom/personal/home/index.html

Dear Sir, My mobile no ; [protected], Relationship No ;[protected], i have taken Reliance post paid connection on 14th Sep 2014, in vijaynagar Branch, i have paid Rs. 300/- Security Deposit. In January 2015, i have discontinued the Reliance post paid connection and as discussed with the Reliance Manager-Vijaynagar, they will refund the deposit after 3 months. so I ported the Reliance post paid to Airtel Prepaid Connection, i gone several times, they told me that, they will do the refund, Now, i am sending the mails to rcomappellateauthority.[protected]@relianceada.com, rn[protected]@myreliancemail.com (vijaynagar branch) till date, they have not refunded, as per their books, Rs 143/- to be refundable. i am sending the mails from Oct 2015 to Till date - for your info.
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Oct 25, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jan 04, 2016
Reliance Communications Customer Care's response
Dear Vijay,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Complaint comments 

Comments

my mobile no is [protected] & [protected]
Dear Vijay,

Thank you for your contact details, our customer care will get in touch with you shortly.

Regards,
Reliance Communications
Dear Vijay,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed. However as per the confirmation received, your refund request is under processed and the cheque will be delivered within 30-45 days on your registered mailing address. We appreciate your patience.

Regards,
Reliance Communications
i have changed my residence, my new address ; as mentioned below.

VIJAYAKUMAR. S
S/O. SIDDACHAR,
NO 21/1, 4th main, 4th cross,
Agrahara Dasarahalli,
Magadi main road,
Bangalore - 560079.

i already send the new address to vijaynagar branch and Appellate Authority through email

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