Reliance Communications — Reliance communication ltd service not working on number # [protected] | |||||
This is in the reference to the mobile service i am using from reliance. I ported my number [protected] from airtel to reliance as i was told that i will be getting unlimited calls and unlimited 2g service. I got the number activated in the month of feb'16. However, 2g internet service never worked. I called customer care more than 10 times, however, they were not able to resolve the issue. Later i was informed via customer care that 2g will not work. I asked them to activate 3g service. They said you can not activate 3g service in this plan. Therefore, they asked me to change the plan to avail 3g service. They changed my plan to monthly rental 400 on 23rd of mar'16. However, 3g service did not work. I called customer care for activating the service for me. Every one in customer care was taking the complain, however, non of them were able to resolve the issue. Below are the complain numbers. [protected] [protected] [protected] [protected] [protected] [protected] I have still not been able to get the service working for me. No one is able to resolve the issue. And i am being charged for the service which i am not using. I even can't change service provider because i have not completed 3 months with reliance. I logged a complaint through consumer forum. They called and said they will work on my issue, without giving any solution to me they have marked complaint as resolved. My service did not work for me, now billing team is keep on calling me to pay the bill for the service which never worked for me. I asked them to suspend the number. They are not even suspending the number and i m being billed every month. Kindly take some action on the cheating and fraud. Sanjay kumar [protected] [protected] Was this information helpful? | |||||
Reliance Communications customer support has been notified about the posted complaint. | |||||
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