[Resolved]  Reliance Communications — Reliance postpaid mobile bill

Address:

502319

I have not received reliance bill since i have taken a connection and i was paying some amount to avoid disconnection and services.

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below is the email chain on 24/05:

Hi support,
I have not received billing information on the mobile no [protected]. For the past three months.
Calling customer care doesn’t help in update of email id too..
I have been charged more than my plan details .
Resolve this immediately and kindly update the unbilled payments
Kindly waive off the late payment charges .

Regards,
Gopi Krishna.
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Dear Mr.Krishna,

We acknowledge your e-mail dated May 24, 2016 for your Reliance Number [protected] and regret the inconvenience caused.

As per the telephonic conversation had with you on your number [protected] today, regarding bill not received, the same has been addressed.

As communicated earlier, the bill by e-mail facility is active in your account. You will receive the bill on your e-mail ID: [protected]@infosys.com within 96 hours from bill generation date.

Please find the attached copy of your bill for the statement periods:

20-05-16 to 07-06-16
20-04-16 to 07-05-16
20-03-16 to 07-04-16
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This is the reply i received, Now when i get all the 3 bills on May-24th.: when should i make the payment ...??

and now they lay late payment charges...even for a paid bill within due date for the month of june.