[Resolved]  Reliance Communications — Repeated and Unjustified Demand Notice for Recovery of Outstanding Dues

I was using reliance datacard with number : [protected] and have terminated this card with all payments made completely.

I've been repeatedly receving emails for outstanding payment demand from ADV AMIT KULKARNI (B.S.L.LL.B).

WITHOUT PREJUDICE
Ref No:- xxxxxxxxxxxxxxxxxxxxxxxxxxx
Name :- MR SHAISHAV SHAH
Address: – xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Subject:- Demand Notice for Recovery of Outstanding Dues
Account ID – xxxxxxxxxxxxxxxxxxx
E-mail ID - xxxxxxxxxxxxxxxxxxxxxx
Dear Sir/Madam,
M/s. Reliance communication Limited (hereinafter referred to as reliance broadband), which is a Company registered under the Companies Act, 1956 and having its Legal Office at pratik associates b2/3 new freinds soc near kinara hotel kothrud pune 411038 serve you this notice of demand, the contents whereof you may note as detailed herein below-
1. Reliance communication Limited is a leading Unified Access Service Provider in India and provides various Telecom and other services in various telecom circle in India by virtue of Licenses granted by Department of Telecommunications (DoT), Government of India.
2. A connection was allotted and sanctioned to you on your request on a duly executed Customer Application Form and other related forms/documents ("Agreement" hereinafter). The aforesaid connection and account ID was allotted to you. You availed best of the service/s provided by Reliance communication (Maharashtra) Limited after activation of the said connection.
3. As per the terms of the Agreement, you were under an obligation inter-alia to make payments of the periodic bills raised by Reliance communication (Maharashtra) Limited upon you in respect of the availed services. However, inspite of the receipt of the said bills, you have grossly failed to make the due payment in time. Due to the non-payment of your legitimate dues, Reliance communication (Maharashtra) Limited was compelled to bar/suspend/disconnect your aforesaid connection.
We, therefore, call upon you on behalf of Reliance communication (Maharashtra) Limited to pay the outstanding amount of Rs.1137 /. within three (3) days of the receipt of this notice, failing which Reliance communication (Maharashtra) Limited, shall be constrained to initiate appropriate legal proceedings against you at your absolute costs, risk and consequences.
This notice shall stand withdrawn soon after your payment is realized by our company, as mentioned herein above.
Please ignore this notice if you have already done the payments.
In case of any queries, please contact Mr vinayak -[protected] employee of our Authorized Collection Agency M/s Pratik Associate (Monday to Saturday Between 10 am to 6 pm)


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I have been communicating with them and I have at least 10 responses from dfferent people from reliance com mentioning that no outstanding pending and my datacard has been terminated. Eventhough I am repeatedly receiving demand emails as above.

Please see some of responses from reliance com.

[protected][protected][protected]Response #[protected][protected]

Netconnect.[protected]@relianceada.com
Nov 23

to me
Dear Shaishav,

This is with reference to your e-mail dated November 22, 2014 for your Reliance Netconnect+ number [protected].

We understand the inconvenience caused to you and take this as a feedback to improve our services to meet your expectations.

We have checked and verified in our records, the services of your number are terminated.

The payment of Rs.1896/- made on[protected] is successfully updated in our records.

Currently, there is no outstanding amount in your account.

If still you are getting e-mails of outstanding amount, we request you to send us screen shot of web page for further assistance.

Assuring you of our best services always.

Thank you for choosing Reliance.

Regards,

Sakshi Mankawale
Officer - Customer Care
Reliance Communications Limited

[protected][protected][protected] Response #[protected][protected]--

Netconnect.[protected]@relianceada.com
Nov 17

to me
Dear Shaishav,

This is with reference to your e-mail dated November 16, 2014 for your Reliance Netconnect+ number [protected].

We regret the inconvenience.

As per the details checked and verified in our records, the services of your account are terminated.

Kindly note that as your number get terminated, there is no bill generated in your name and you will not get bill.

Currently, there is no outstanding amount reflecting in your account.

Regards,

Aparajita Sahoo
Officer - Customer Care
Reliance Communications Limited

[protected][protected]---Response #[protected][protected]------

Rcomappellateauthority.[protected]@relianceada.com
AttachmentsNov 18

to me
Dear Customer,

This is with reference to your e-mail for Reliance Netconnect+ number
[protected].

We regret the inconvenience.

As per the details checked and verified in our records, the services of
your number are terminated.

Kindly note that the payment of Rs.1896/- was successfully updated in our
records on[protected].

Currently, there is no outstanding amount reflecting in your account.

Thank you for choosing Reliance.

Regards,

Appellate Authority
Maharashtra

[protected][protected]----- Response #[protected][protected]

Netconnect.[protected]@relianceada.com
Nov 12

to me
Dear Shaishav,

This is with reference to your e-mail dated November 11, 2014 for your Reliance Netconnect+ number [protected].

As per the details checked and verified in our records, the services of your account are terminated.
Currently, there is no outstanding amount reflecting in your account.

Regards,

Aparajita Sahoo
Officer - Customer Care
Reliance Communications Limited

[protected][protected]------- Response #[protected][protected]

Netconnect.[protected]@relianceada.com
AttachmentsNov 10

to me
Dear Customer,

This is with reference to your e-mail dated november 09, 2014 for your Reliance Netconnect+ number [protected].

Kindly note that service of your number is terminated.

As per the details checked and verified in our records, the payment of Rs. 1896 /- is updated successfully on[protected]

Currently, there is no outstanding amount reflecting in your account.

Assuring you of our best services always.

Thank you for choosing Reliance.

Regards,
Shashank Ghone
Officer - Customer Care
Reliance Communications Limited.

[protected][protected]-------- Response #[protected][protected]

Netconnect.[protected]@relianceada.com
Nov 24

to me
Dear Customer,

This is with reference to your e-mail dated November 24, 2014 for your Reliance Netconnect+ number [protected].

We regret the inconvenience.

We have taken up your issue and will get it resolved on priority.

Once the mentioned issue is resolved, we will notify you via E-mail.

We request your co-operation in this regard.

Assuring you of our best services always.

Thank you for choosing Reliance.

Regards,

Padma Narapollu
Officer - Customer Care
Reliance Communications Limited

[protected][protected][protected][protected][protected][protected]

I have many more such responses in my mailbox.

After repetedly asking them, each of them saying same thing as mentioned above but no one cares of making sure no such emails are sent to customer.

Request reliance authorities to resolve this issue on highest priority.

Thanks,
Shaishav Shah

Dear Prateek,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications