[Resolved]  Reliance Communications — Termination

Address:Mumbai City, Maharashtra, 560062

I have tried to terminate the cdma dongle connection 5 times by calling up their call center. Till date, they have refused to act on it. My complaint number is [protected]. I also sent them an email. However, i did not receive any acknowledgement. Every time i call them, they come up with a new excuse for avoiding termination. They are quite keen to migrate all their cdma customers to 4g using the sister company, reliance jio's network. But, this does not make sense as their rates for data plans and dongle, are higher than airtel. And this is not even their own network.
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Oct 15, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jun 10, 2016
Reliance Communications Customer Care's response
Dear Subramanyam,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Complaint comments 

Comments

Dear Subramanyam,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number here using a PC: http://bit.ly/1cmd6ds so that we can successfully contact you to address your concerns.

Regards,
Reliance Communications

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