[Resolved] Reliance Communications — This is typical harassment and mental torture | |||
Hi, I'm no were connected with Reliace/Reliance n/w, But I do get call from Reliance collection department, Bannerghatta office saying to pay the bill amount(Rs 435 /- ) mentioning the Land line([protected]) connection I own, But I don't have any home at bangalore moreover I don't even taken any reliance services. They mention the land line number ([protected]) client name reads as 'Tunga PVC pipes Pvt Ltd' and the contact person is 'Tunga' having reliance landline[protected], I'm airtel prepaid customer since 12 years and I don't own any land line or even post paid connections with any service provider. I do get call from reliance twice in a day one in morning(10.30 AM) and one at the evening(3:50 PM) and ask me to pay the bill which I even don't relates, I escalated this issue with Reliance and the person whom he call me but they are not able to check/resolve this issue. And this is happening since one month. While querying them, they ask me to ignore such calls. just tell me how many times will ignore such calls when they call twice a day for one months. I've filled an complaint in Consumer complaints portal and well as in reliance portal, But the problem still persists, How you people gave land line connection without verification against the data he provided, if so why not correcting the issue to remove my mobile number from your database? This is typical harassment and mental torture and aksing to pay the amount for the unused phone and comes under cheating and fraud. Please do look into this issue, where I no were relates to the number[protected]. Please remove my number from your portal and don't call me from here after. Plz resolve this issue asp. Was this information helpful? | |||
Complaint marked as Resolved
Directly in to Reliance Web World, give my number and gave the number which they do call for and resolved.
Resolve after long fight, Thanks Karthik | |||
 3 Comments | |||
Comments
Dear Customer,
We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
Don't bluff, how come that your not able to reach? When your reliance(([protected]) ) people do call twice a day. More over I'm not your Customer.
I'm getting call from Reliance([protected]) mentioning to pay the bill for the land line number([protected])and the client name reads as 'Tunga PVC pipes pvt ltd'. But I no were owns/or have any reliance products, This is happening since last two month, initially they do send SMS and now they do call twice a day. Please have a look into this issue, I already escalated this issue with 'Reliance Web World'(Brigade road branch) bearing reference number([protected]) and got assured that they won't call in future. But problem still persists. Check this customer([protected]) secondary contact number and remove the same.
But this issues seems to be unsolved for past one month. Please do try to resolve this issue by removing my mobile number(9***342471) from your portal and ensure that I should not get the call from here after.
While visiting Reliance web world, an executive(Ajay) called his customer 'Tunga PVC pipes Pvt Ltd' and verified that the give contact number(my number) is not related to 'Tunga' PVC Ltd', and He (Ajay) noted down my compliant and given ref no. [protected], assured from here after I won't get call. But Still I do getting calls.
Reliance Web world ref no. [protected]
Regards,
Karthik
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I'm getting call from Reliance([protected]) mentioning to pay the bill for the land line number([protected])and the client name reads as 'Tunga PVC pipes pvt ltd'. But I no were owns/or have any reliance products, This is happening since last two month, initially they do send SMS and now they do call twice a day. Please have a look into this issue, I already escalated this issue with 'Reliance Web World'(Brigade road branch) bearing reference number([protected]) and got assured that they won't call in future. But problem still persists. Check this customer([protected]) secondary contact number and remove the same.
But this issues seems to be unsolved for past one month. Please do try to resolve this issue by removing my mobile number(9***342471) from your portal and ensure that I should not get the call from here after.
While visiting Reliance web world, an executive(Ajay) called his customer 'Tunga PVC pipes Pvt Ltd' and verified that the give contact number(my number) is not related to 'Tunga' PVC Ltd', and He (Ajay) noted down my compliant and given ref no. [protected], assured from here after I won't get call. But Still I do getting calls.
Reliance Web world ref no. [protected]
Regards,
Karthik
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications