[Resolved] Reliance Communications — Very pathetic services - for conversion of prepaid to postpaid mobile | |||
Team, it has been shamed for me to write like this to you. as i had been a loyal relaince customer from past 8-10 years. Curently i am with HDFC bank.i am using corporate no-[protected]. i had upgraded my one prepaid no-[protected] to postpaid no.first of all my number not activated for 5 days while it was got activated same day as promised by your executive aashish-[protected].after that my verification has been done without any intimation to me and i was on my official tour.after that i had call everyday ashish to get the cpv done.and he was promised that it will happen next day next day.same has not been done for till saturday.and he also promised that my no would not be barred. now my number is barred and ashish no also not contactable. i get to your customer they asked me to provide fresh document to relaince store.Relaince store in sec-15 panchkula-Reepen has told that he would take my document.but that will not serve anything-as he cannot punch my verification. somehow i manage to get number of gaurav [protected]-he also commit that cpv would done and my number would be unbarred till 6.00pm today. which has not happen and he start disconnecting my phone. pls let me know this is the way to treat your loyal customer i dont think so. pls get my number unbarred asap.and get my verification done. very very very dissatisfied customer. Was this information helpful? | |||
Nov 12, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Jul 28, 2015 Reliance Communications Customer Care's response Dear Anmol, We regret the unpleasant experience you had with our services recently. We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support Aug 03, 2015 Reliance Communications Customer Care's response Dear Anmol, Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times. Regards, Reliance Communications | |||
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