[Resolved]  Reliance Communications — Wrong charges on reliance nos.

Address:110037
Website:www.rcom.co.in

Dear sir i m post paid customer of reliance my no. [protected] .sir i m very fedup from the reliance service because i had made various complaints regarding my wrong bill generated on dated 18 nov15. in that bill 669/-which is the wrong amount is charge to me.as per my plan call are unlimited on reliance nos.from home as well as roaming lcation. i can give a small example to prove that my bill is wrongly charge to me.when i m going to roaming location that time due weak network of reliance tata docomo takeover the network automatically.and i had confirmed so many times that on that network my plan will act as reliance plan.but reliance had been cut charges on various reliance nos. that is totally wrong.u can check on my reliance no. [protected] reliance cut so many charges in roaming location as i called up reliance no.this is not only single no. but i have other reliance nos. also on wrong charges had been cut, that is wrong.therefore the conclusion is that reliance charges wrong bill.so i m requesting that waver the wrong bill so that i can continue with reliance. and reliance want that i shouldl fill this wrong bill that will not be possible for me u can discontiue my connection as u want...i[censored] can not shortout my complaint... secondly as on date 08/12/15 my UNBILLED amount is 600/- as my local/std minute is also balance, data is balance, roaming free beside my unbilled amount is increasing day per day that is also coming totally wrong.and result will be this will increase my credit limit nd my out going calls stopped. but that is reliance problem not customer than why the customer will sustain.so this is my advance intimation for my dec15.bill which will also show the same problem...so in advance plz shortout the problem...check...check...nd replay...soon i have study my bill throughly...ramgopal sharma
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Oct 20, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Dec 11, 2015
Reliance Communications Customer Care's response
Dear Gopal,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Verified Support
Dec 17, 2015
Reliance Communications Customer Care's response
Dear Gopal,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services at all times.

Regards
Reliance Communications
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