Reliance Digital — false commitment, misbehavior, abuse

Address:

Mumbai City, Maharashtra

Yesterday on 05/11/18 bought a lg washing machine from park square, bangalore outlet but experience has been extremely bitter as i was committed by their executive nagrajan at the time of buying the machine that my old one under their exchange scheme will be picked by them same evening against cash payment of its value at the time of pickup as i have space problem in my house but since then no body cares to support the poor customer only continued false commitments then switched off phones of concerned persons and on store numbers only long holds for more then 10 minutes then abuses and misbehave by your staff sagar and raghu names as per told by them, result after such inconvenience, mental discomfort and insult is that my new machine is lying in middle of my house as old one is still not picked and i felt cheated and helpless trusting reliance.

Experience is so poor and bitter i hope an early action on the same.