[Resolved] Reliance Digital — I was Cheated in Reliance Digital Belapur sector 11 Opp ICICI Bank, Belapur Station Belapur Navi Mumbai 400614. Transaction ID =[protected]PPE0 | |||||
This is regarding my purchase at Digital Xpress mini Belapur sector 11 Opp ICICI Bank, Belapur Station Belapur Navi Mumbai 400614. Relationship ID: [protected] Billing Time- 18:48:08 14/08/2016 Billing Amount - INR 19738.09 and charged to my HDF Credit Card: INR 19749.00 I had purchased two mobile handset on 14th of August 2016 (There is an offer going on in Reliance 15% discount 10% or Card and 5% Gift Voucher or Cash-back.) . 1) Billing amount was INR 19738.09 however it was charged to my Credit Card as INR 19749.00 which is more than my printed bill amount and is converted into 12 EMI @ 14% interest. 2) Only INR 308.00 are reduced on my bill towards 5% of your promotional scheme going on However it should be INR 987.50 3) There was charge of Memory Card included in my bill same was not given to me (Check CCTV footage to validate) When I noticed the same I visited the store again on 16th of August then store manager asked me to come with original bill of the purchase. Again I have visited the store on 20th of August Store manager was not available on that day and other staff did not entertain me and there wording's of attending person are "Jaha Complaint karna h karlo hume pareshan mat karoo”. It’s a kind of cheating done with me at Reliance Digital. Request you to please look into the issue and do the needful or I have to take a legal action against Reliance Digital I have also tried to the online complaint via your site but not sure as I did not received any confimation for same Transaction ID =[protected]PPE0 Thanks & Regards Sailesh Mailing Address: Flat no 1 Ground Floor Plot no 187/198 Laxmi Apartment sector 20 CBD Belapur Navi Mumbai 400614 Thanks And Regards Sailesh [protected] /[protected] /[protected] Was this information helpful? | |||||
Oct 3, 2016 Complaint marked as Resolved Reliance Digital customer support has been notified about the posted complaint. Verified Support Aug 29, 2016 Reliance Digital Customer Care's response Dear Valued Customer, Apologies for the inconvenience caused. Our team will connect with you and provide a resolution. At Your Service, Reliance Digital | |||||
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