[Resolved]  Reliance Digital — No activation of jiofi router

Address:Mumbai City, Maharashtra, 400002
Website:www.reliancedigital.in

I have all ready registered complain against this and my complain no is[protected]
But no response is given to me yet by company even i tried contact through calls and email but there were also no response by them.

My complain :
I am unable to get help from anywhere. No phones are answered.
Purchased jiofi router on 15th sept 2016 from reliance dx mini jnv colony, bikaner.
Product details
Tech support id:60221760
Ean :[protected]
Imei:[protected]
Reg no:[protected]

Im card details:
Barcode:[protected]

Not received any communication for activation and didn't get the tele verification message. If it takes so long to activate, why you are selling saying it will be activated in 2 days?
We are in information age and you are a digital company. Try to respect time.
. Do not understand whether you are adequately staffed.
I have been using bsnl broadband. After getting jiofi router i made a request in bsnl customer service center to disconnect the broadband
Please do activate at the earliest.

How much time it take activate the router while i have provided my adhar card and also done the finger print scanning while process, i was told in next 24 hrs ur sim will be activated now its been 6 days... What kind of promise and services are these.

Abhishek
[protected]
[protected]
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Oct 28, 2016
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2016
Reliance Digital Customer Care's response
Dear Abhishek,

Apologies for the inconvenience caused. Our team will contact you and provide a resolution.

At Your Service,
Reliance Digital
Verified Support
Sep 27, 2016
Reliance Digital Customer Care's response
Dear Abhishek,

Your complaint has been registered with us and here is the complaint number[protected] for future reference.

At Your Service,
Reliance Digital
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