[Resolved]  Reliance Digital — Not providing service for my tv even in warranty

Address:Mumbai City, Maharashtra, 400082

I had registered a complaint in reliance customer car for my 49 inch micromax led tv as there is problem of backlight in tv. I had registered a complaint on 5 sept and my complaint number is[protected]. Now it has been 22 days but nobody is coming to change the panel. When i had talked directly by micromax they told that they had not received the confirmation to pickup the tv as the tv is in extended warranty which is by the reliance digital. And when i asked for the standby unit as they had taken 22 days but they are telling they will talk with seniors but nobody is giving any information. I had been talking with samgeeta madam and her number is [protected] and also with amit sir and his number is [protected]
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May 19, 2017
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
Verified Support
Sep 27, 2016
Reliance Digital Customer Care's response
Dear Valued Customer,

Apologies for the inconvenience caused. Our team will contact you and provide a resolution.

At Your Service,
Reliance Digital
Verified Support
Sep 28, 2016
Reliance Digital Customer Care's response
Dear Valued Customer,

Your complaint has been registered with us and here is the complaint number[protected] for future reference.

At Your Service,
Reliance Digital
Oct 07, 2016
Updated by Karanbir Singh Rajput
It has been 40 days but i had not received my tv back. It has been the worst service provided by you
Dec 05, 2016
Updated by Karanbir Singh Rajput
After 15 days working the tv has again has same problem and now also from 20 days i had not received any support.
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I have get my reliance jio sim from my office sbi shahabad with no [protected] which is not activated yet...
Reliance Digital Customer Care's response, Sep 28, 2016
Verified Support
Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital

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