[Resolved]  Reliance Digital — Whirlpool destroyer model water purifier (6 ltr) is not working

Address:Pune, Maharashtra, 411028
Website:www.reliancedigital.in/contactus.html

I purchased whirpool destroyer purifier (6ltr) on[protected] vide bill num (c#02570000, s#8920, txn#13, r#016), tin (cst)# : [protected]c from reliance digital, amanora mall, hadapsar, pune-maharashtra 411028

The purifier tank is getting spotted and debris from inside and after cleaning once by resq tecnician again is same situation within 2weeks.

Complaint lodged at tollfree number : [protected].
I want a complete replacement of the purifier unit.
It is under 1 year warranty by whirlpool and 2 year extended warranty by reliance {ean # :[protected]}

The customer care number[protected] is either always busy, or keeps you waiting for several minutes and when after you get to speak to an exec they say "sorry sir, our system is down due to maintainance so please call back after half an hour"...&%$#

I tried to lodge the complaint on reliance website, and after filling in the form and submit, the webpage shows that "content is blocked"... so you don't want to take complaints... very nicely done!!

Even online sellers like amazon and flipkart have got better service than these worthless local stores.

Contact me at : [protected], [protected]
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Nov 4, 2016
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
Verified Support
Sep 29, 2016
Reliance Digital Customer Care's response
Dear Saubhik,

Apologies for the inconvenience caused. Our team will contact you and provide a resolution.

At Your Service,
Reliance Digital
Verified Support
Oct 01, 2016
Reliance Digital Customer Care's response
Dear Saubhik,

Your complaint has been registered with us and here is the complaint number[protected] for future reference.

At Your Service,
Reliance Digital
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