Reliance Fresh — Discrepancy in billing & displayed rates - reg

224.05.2023/14:39:12, Reliance Fresh store, Velachery :
(1) Discrepancy in billing & display rates
(2) Non-visibility of billing details at the time of billing
(3) Non-availability of store manager to resolve discrepancy
(4) Poor customer service at the billing point
(5) Delay / distraction at billing caused due to talking / arguments within the store personnel
(6) shifting of billing counter in the middle of a billing process - making custumer move from one counter to another, causing unnecessary discomfort
(7) Improper rate tagging on clearance sale products - eg. Modern buns (2nos. pac) use by dt 23.05.2023, MRP INR 20/- clearance sale tag 23.05.2023 INR 20/-
Customer service at billing is helpless, blaming scanner problem. Inormed store manager, who also is helpless, stating same reason.
The store needs gadgets in proper working condition / quick & good customer grievance redressal / properly trained billing & store manager