Reliance Fresh — Discrepancy in Payment Status at Reliance Smart Store - Urgent Complaint

Address:

Moorkuri Mansions, Kothavalsa, Vizianagaram dist, Andhra Pradesh, 535183

I am writing to bring to your attention a concerning issue I encountered during my recent visit to a Reliance Smart store. On the 16th of August, I made a payment at one of your outlets using the UPI payment method. However, I was surprised to see that the payment status in the Reliance software is marked as "failed."

Date: 16th aug'23
Time: 07:49 pm
UPI Transaction ID: XB04AZYABBJPZ2V
Amount: 574.1
Store Location: Moorkuri Mansions, Kothavalsa, Vizianagaram dist, Andhra Pradesh, 535183