Reliance Fresh — Double payment refund request

Address:

Reliance fresh shahnai near man sarovar park delhi road Rohtak Haryana pin code 124001

I was purchased on 9th October 2021 some grocery items and make the payment but payment not updated with reliance fresh then biller said to me do the payment again and your first payment refund with in week.then I have done the payment again.
I have wait for refund for one week but refund payment not received till the date and many times I have visited the reliance fresh Store but no one listen my problem